Shipping policy

Shipping Policy

Order Processing Time
All orders are processed within 2 to 4 business days (Monday through Friday, excluding holidays). You will receive a confirmation email once your order has been shipped, including a tracking number to monitor delivery.


Shipping Regions
Currently, Vose ships to countries within the European Union only. We do not offer international shipping outside the EU at this time.


Estimated Delivery Times
Delivery times vary by destination, but you can expect most orders within the EU to arrive within 3 to 7 business days after shipment. Please note that delays can occur due to local postal services or customs processes.


Shipping Rates
Shipping costs are calculated at checkout based on your location. We offer flat-rate shipping within the EU. Any available free shipping promotions will be clearly communicated on our website.


Carriers
Orders are shipped via trusted courier services such as DHL, PostNL, or local EU postal providers. The exact courier will depend on the destination country.


Tracking Your Order
Once your order has shipped, you will receive an email with a tracking link. Please allow up to 24 hours for tracking information to become active.


Shipping Address Accuracy
Please ensure that your shipping information is complete and accurate at checkout. Vose is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.


Questions?
If you have any questions about shipping or need assistance, please contact us at info@voseofficial.com.